Support
Rektron guides you to maintain your company's quality system through our skilled and efficient support staff. Our support technicians answer general questions regarding our products, help you to find new opportunities and optimize the use of the system in your factory environment. Further you can get quick support for smaller adjustments in your system as well as corrections of faults due to Rektron products.
Services not included in the free support are education, special adaptations, reinstallations or questions regarding data analyses with underlying theories. There are however possible to get help in all those matters through our service groups.
Contact
Get contact with our support staff via:
E-mail: Specify your question together with contact information and send it to
support@rektron.se.
Telephone: Call our support number on +46 8 400 15 350.
Remote service: Gives you the opportunity to get onsite help via the Internet. Go to our Remote service page
here.
Support hours
For telephone and distance support we have these opening hours 09:00-16:00 CET. For other opening hours, e-mail us on
support@rektron.se and we will get back to you within 24 hours.