Remote Support
Get direct, on-site support through our remote support service. This service gives you as our customer the possibility to get fast, simple and secure support via the Internet.
The service used is provided by NTR support (
www.ntrsupport.com) and gives us these functions among other:
- Secure encrypted access to the computer where adjustments should be done.
- Less errors since adjustments are done directly in the system by our professional support staff.
- Faster and more accurate diagnoses.
- Faster problem definition and resolution.
- Reduces inefficiency due to repeated phone calls.
- Improves customer service by resolving issues on the first attempt.
- Reduces the number of on-site visits.
- Reduces operating costs.
